Delay in requests for historical data; real-time dashboards remain unaffected.
Incident Report for Blue Triangle
Resolved
This incident has been resolved.
Posted Aug 18, 2021 - 20:45 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2021 - 15:35 EDT
Investigating
Blue Triangle's database provider is currently experiencing some delay in query response times. All real-time dashboards and alerts remain functional, however requests to display historical charts may be delayed. We are working with the provider to obtain a quick resolution.
Posted Aug 18, 2021 - 13:15 EDT
This incident affected: Public API and Customer Portal.