Incident Notification
Incident Report for Blue Triangle
Resolved
Our systems have been up and running since 13:50 EDT today, and we can now confirm this incident is resolved. Our team will begin working on measures to prevent this from happening in the future.
Posted Mar 23, 2020 - 15:29 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2020 - 13:51 EDT
Identified
The issue has been identified and a fix is being worked on now.
Posted Mar 23, 2020 - 13:46 EDT
Investigating
We are currently experiencing an issue with one of our subsystems that is affecting connectivity to our Customer Portal and public API. We are currently investigating the issue and will provide updates as we learn more.
Posted Mar 23, 2020 - 13:26 EDT
This incident affected: Public API and Customer Portal.
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